All FAQs

How can you guarantee excellent customer service?

Our provider, Octopus Energy, has an excellent customer service reputation. In fact, it has been a Which? recommended supplier for the last three years, and was the only recommended energy supplier in 2018 and 2019. In January 2020, Octopus Energy was one of only three Which? recommended energy suppliers, with the highest customer scores of any supplier. It also has a Trustpilot score of 4.8/5 based on many thousands of customer reviews.

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