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How do I read my meter?

We’ve taken the pain out of meter readings with the handy guide below.

To begin, first check what kind of meter you have, then read the matching guide.

Please note: When submitting a reading online, any spaces left blank will be filled with a zero.

Electricity

Digital single meter

Looks like this:

Electricity digital single meter =400

How to read:

Write down the five numbers as they appear. Ignore the red one.

Digital dual meter

Looks like this:

Electricity digital single meter =400

This is for those of you on two energy rates for different times of the day. The cheaper one is on top.

How to read:

Write down the five numbers as they appear, ignoring the red ones.

Digital dual meter (single display)

Looks like this:

Electricity digital dual meter (single display) =400

Some dual meters have a single display where you might have to press a button to view each rate.

How to read:

  1. Write down the numbers as they appear.
  2. Press the button to see the next reading, then write that down too.

Dial meter

Looks like this:

Dial meter =400

Here you’ll see five dials, each with numbers 0 to 9. There may be a sixth dial on the right, sometimes in red, or with 1/10 next to it – ignore this.

How to read:

  1. Write down the numbers the pointer has just passed, from left to right.
  2. If the pointer lies exactly on any number, underline it (in the above example, you would underline the 4).
  3. Now, look at your five numbers. For any that are underlined, look at the number following it – if it’s between 9 and 0, reduce your underlined number by one. The above example would therefore be 1 3 9 7 0.

Gas

Like electricity, there are a few different types of gas meter, but they’re all fairly simple to read.

Digital imperial meter

Looks like this:

Gas digital imperial meter =400

How to read:

Write down the first four numbers as they appear. Ignore the red ones.

Digital metric meter

Looks like this:

Gas digital metric meter =400

How to read:

Write down the first five numbers as they appear – ignore the numbers after the decimal point (sometimes in red).

Dial meter

Looks like this:

Gas digital dial meter =400

There might be more than four dials, you only need to read the bottom four.

How to read:

Write down the numbers closest to the pointer, as they appear. If it’s between numbers, put the lower number, but if it’s between 9 and 0, write 9.

What can we help you with?

London Power is proudly supplied by Octopus Energy Ltd.

Octopus Energy Ltd is a company registered in England and Wales. Registered number: 09263424.
Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN.

London Power Co. Ltd is a company registered in England and Wales. Registered number: 12113294.
Registered office: 5 Endeavour Square, London, United Kingdom, E20 1JN.