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Help and FAQs

Need help? You've come to the right place

Emergency help

Smell gas or suspect a leak?

Call the National Gas Emergency Helpline on 0800 111 999.

More information on gas leaks

Power cuts

Call 105 (free) to get help and advice from your local network operator.

Here's what to do if you've got no gas or electricity.

What can we help you with?

London Power is proudly supplied by Octopus Energy Ltd.

Octopus Energy Ltd is a company registered in England and Wales. Registered number: 09263424.
Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN.

London Power Co. Ltd is a company registered in England and Wales. Registered number: 12113294.
Registered office: 5 Endeavour Square, London, United Kingdom, E20 1JN.